Why Your Dental Practice Should Go Paperless With Dental Software
Tired of sifting through numerous files and folders to find a patient’s chart? Or have the dental staff mentioned more than once how they cannot keep up with the number of paper faxes they receive in a day?
A dental office that relies on paper documentation is incredibly inefficient, which makes it no surprise that a growing number of modern dental practices are choosing to go nearly paperless. But how can an office manager do this? It’s entirely achievable by adopting the right kind of dental management software for their practice.
Why Every Practice Should Use Dental Management Software
The first and most important reason to use dental software is because it will make life easier for you, your staff members, and even your patients. If you choose the right software for your practice, everyone will be able to easily organise their schedules, access patient information, and monitor patient wait times without having to hunt down files, keep an eye on the click, and try to decipher someone’s handwriting.
A lot of this software will also allow you to completely automate reminders for your patients, with some systems being able to send out automated phone calls, emails, or even text messages to patients. This saves your staff a lot of time, as they will no longer need to place calls to confirm appointments with patients over the phone. This also brings us to our next point on why every practice should be using dental software.
It Improves Customer Service and the Patient’s Experience
Did you know that nearly 15% of people in the Western world avoid seeing the dentist because of anxiety? Dental software helps alleviate this fear because it allows you to communicate with them in a more effective way. Because a patient’s information can be accessed within seconds, you can inform the patient of exactly what kind of treatment they should expect at their next visit, make notes on any concerns the patient is having, and ensure that those concerns are addressed before the treatment is administered.
It Saves Time with Billing
One of the most painstaking tasks that comes with running a dental practice is the billing aspect. “Paper” billing is tedious, time-consuming, and open to human error. By digitising your billing system, you can streamline it entirely:
- Digitised billing allows you to access insurance information and file claims quickly and seamlessly
- It allows you to easily bill patients and service providers
- The system will send out invoices for you automatically
Digitised billing also makes it easy for you to confirm whether or not a patient has paid for treatment, overpaid for treatment, or if there is a balance remaining to be paid.
Most dental software programs are affordable, with dental practices seeing a return on their investment in as little as a few months, if not sooner. The software will make the managing of your day-to-day operations easier for you and the rest of your staff, which means that everyone in your practice will be able to focus more on the patients and their treatment.