How Technology Is Improving Courier Services
Technology has been a gift to every industry in the world and the courier industry is no different. It can be debated as to which industry benefits more from what technology but the contemporary courier industry cannot be imagined without the technology that’s being used and the evolving technology which is transforming the courier industry further. Courier services of the day are much more efficient than what they were two decades or even ten years ago.
Let us take a look at how technology is improving courier services.
Barcodes and radio frequency identification have been around for a long time but they weren’t always used in courier services. Today, they have become integral. There was a time when such identification details or codes could have been read by substantially sized fixed machines. Today, there are portable scanners and readers. Every delivery guy of any courier company is equipped with all such small technological wonders that make the day-to-day life simpler, easier and quicker.
Such codes and portable readers have made identification, tracking and record keeping a cakewalk. There is no more ambiguity pertaining to the origin, destination, sender or recipient of the package or what kind of package it is. All portable scanners and systems are connected to a central database thus uploading all data in real time and keeping everyone in sync to access the same updated record. Real time correspondence has become possible and also synchronized. From the GPS that tracks delivery trucks to the centralized database being updated by every unit at every juncture of a shipment.
Technology has also gifted some amazing games to the courier industry. Now, it is affordable to get games developed specifically for courier services. For instance, if a company offers courier services to Spain and needs its whole team to get accustomed with delivery routes in the country, then a game or simulator can be used for training and for retraining. Such kind of technological perks were not available even five years back. With mobile apps, simulators and more, the modus operandi of courier services has been transformed unprecedentedly.
There are many technologies which have been used for more than two decades in the courier industry and all of them have evolved. From the quality of packaging to the software used for inventory management, every facet of the courier industry and all kinds of courier services has evolved and is continuously improving.